Frequently asked questions

Book online on our Book an Appointment page, or call us. Everyone starts with a psychiatric evaluation, whether you want help with medication, therapy or both. Merrissa reviews every request and confirms your time.

Your first visit is a psychiatric evaluation. We talk about what brings you in, your health history, any medicines you take and your goals. Then we plan next steps together. It lasts about 60 minutes.

Most people do not need a referral. Some insurance plans, including some HMO plans, require one. Call the number on your insurance card to check, or call us and we will help.

We are accepting new patients. When you book online, you can see the next open times, or call us and we will help you find one.

Most people do not need a referral. Some insurance plans, including some HMO plans, require one. Call the number on your insurance card to check, or call us and we will help.

We are in network with Medicare, Texas Medicaid, Railroad Medicare, Blue Cross and Blue Shield of Texas, Aetna, Cigna, Optum, TRICARE and MultiPlan. Through Optum, we also see many UnitedHealthcare members. For Texas Medicaid, we take traditional Medicaid. If you have a STAR or STAR+PLUS plan, call us before you book. See costs and how to check your coverage on our Insurance and Fees page.

You can pay for yourself. Our self pay rates are on our Insurance and Fees page, and you have the right to a Good Faith Estimate of your costs.

Call the member services number on your insurance card. Ask whether Merrissa Wesley-Chapman is in network for outpatient mental health and telehealth, and ask about your copay and deductible. We also check your benefits before your first visit.

You meet with Merrissa by secure video, and you get a link before each visit. On a computer it opens in your web browser. On a phone or tablet, you may need a free app. Learn more on our Telehealth page.

Yes. We see Texas residents only.

No. All visits are by secure video, so you can meet with Merrissa from home or any private place.

Not always. Medication is one option. If it could help, Merrissa talks through the benefits, side effects and other choices with you, and you decide together.

[CONFIRM: controlled substance prescribing policy, including by telehealth]

Refills are reviewed at your follow up visits. If you need one between visits, message us through the client portal or call us, ideally before you run out.

We care for adults 18 and older, including seniors, who live in Texas. Visits are in English, and free interpreters are available. We do not see children or teens.

Yes. Merrissa evaluates and treats ADHD in adults. She does not prescribe stimulants, so if medicine is part of your plan, she uses non-stimulant options.

Yes. Merrissa offers individual therapy, on its own or alongside medication. She uses Cognitive Behavioral Therapy (CBT), Motivational Interviewing and mindfulness in every session. First visits last 45 to 60 minutes. Therapy is part of every visit, so there is no separate charge for it.

Visits are in English. If you prefer another language, we will arrange a qualified interpreter at no cost to you. Please tell us when you book. Learn more in our Nondiscrimination and Language Help notice.

We are not an emergency service. If you are in crisis or thinking about suicide, call or text 988. In an emergency, call 911 or go to the nearest emergency room. See our Crisis Resources page for more support.