Policies and notices
Nondiscrimination and Language Help
We treat everyone fairly, and language help and aids for people with disabilities are free.
Last updated September 27, 2026
[CONFIRM: Merrissa's review and approval of this notice]
Everyone deserves care they can understand. Below is our notice of nondiscrimination and how to get free language help or aids for a disability, followed by the same offer in the 15 languages most often spoken in Texas.
Nondiscrimination notice
Oaysis Behavioral Consultants, PLLC follows federal civil rights laws. We do not discriminate against, exclude or treat people differently because of race, color, national origin (including limited English proficiency and primary language), age, disability or sex.
Free help for people with disabilities
We provide free aids and services, on time, so people with disabilities can communicate with us, such as:
- Qualified sign language interpreters
- Written information in other formats, such as large print, audio and accessible electronic formats
- Reasonable changes to our policies and practices when you need them
Free language help
Visits are in English. If English is not your preferred language, we provide free language help, on time, such as:
- Qualified interpreters for your visits and calls
- Information written in other languages
How to ask for help
Call (832) 957-2982 (TTY: 711) or email info@oaysisbehavioraltx.com. Please tell us what you need when you book, so it is ready for your visit.
If you believe we did not provide these services or discriminated against you
Please tell us by calling (832) 957-2982 or emailing info@oaysisbehavioraltx.com. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, online through the Office for Civil Rights Complaint Portal, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201; 1-800-368-1019, 1-800-537-7697 (TDD).
This notice is always available at oaysisbehavioraltx.com/nondiscrimination.
Language help
ATTENTION: If you, or someone you're helping, have questions about Oaysis Behavioral, you have the right to get help and information in your language at no cost. To speak to an interpreter, call (832) 957-2982 (TTY: 711).
[CONFIRM: a qualified translator reviews the Arabic, Urdu, Hindi, Persian, Gujarati, Lao lines before launch]
Español (Spanish)
Si usted, o alguien a quien usted está ayudando, tiene preguntas acerca de Oaysis Behavioral, tiene derecho a obtener ayuda e información en su idioma sin costo alguno. Para hablar con un intérprete, llame al (832) 957-2982.
Tiếng Việt (Vietnamese)
Nếu quý vị, hay người mà quý vị đang giúp đỡ, có câu hỏi về Oaysis Behavioral, quý vị sẽ có quyền được giúp và có thêm thông tin bằng ngôn ngữ của mình hoàn toàn miễn phí. Để nói chuyện với một thông dịch viên, xin gọi (832) 957-2982.
繁體中文 (Chinese)
如果您,或您正在幫助的人,有關於Oaysis Behavioral方面的問題,您有權利免費以您的母語得到幫助和訊息。想要跟一位翻譯員通話,請致電(832) 957-2982。
한국어 (Korean)
만약 귀하 또는 귀하가 돕고 있는 어떤 사람이 Oaysis Behavioral에 관해서 질문이 있다면 귀하는 그러한 도움과 정보를 귀하의 언어로 비용 부담없이 얻을 수 있는 권리가 있습니다. 그렇게 통역사와 얘기하기 위해서는 (832) 957-2982로 전화하십시오.
العربية (Arabic)
إذا كانت لديك، أو لدى شخص تساعده، أسئلة حول Oaysis Behavioral، فلديك الحق في الحصول على المساعدة والمعلومات بلغتك دون أي تكلفة. للتحدث مع مترجم فوري، اتصل على الرقم (832) 957-2982.
اردو (Urdu)
اگر آپ کو، یا جس شخص کی آپ مدد کر رہے ہیں اسے، Oaysis Behavioral کے بارے میں سوالات ہیں، تو آپ کو اپنی زبان میں مفت مدد اور معلومات حاصل کرنے کا حق ہے۔ کسی ترجمان سے بات کرنے کے لیے (832) 957-2982 پر کال کریں۔
Tagalog
Kung ikaw, o ang iyong tinutulangan, ay may mga katanungan tungkol sa Oaysis Behavioral, may karapatan ka na makakuha ng tulong at impormasyon sa iyong wika ng walang gastos. Upang makausap ang isang tagasalin, tumawag sa (832) 957-2982.
Français (French)
Si vous, ou quelqu'un que vous êtes en train d’aider, a des questions à propos d'Oaysis Behavioral, vous avez le droit d'obtenir de l'aide et l'information dans votre langue à aucun coût. Pour parler à un interprète, appelez le (832) 957-2982.
हिन्दी (Hindi)
यदि आपको, या जिस व्यक्ति की आप सहायता कर रहे हैं उसे, Oaysis Behavioral के बारे में कोई प्रश्न है, तो आपको अपनी भाषा में निःशुल्क सहायता और जानकारी प्राप्त करने का अधिकार है। किसी दुभाषिए से बात करने के लिए (832) 957-2982 पर कॉल करें।
فارسی (Persian)
اگر شما، یا کسی که به او کمک میکنید، درباره Oaysis Behavioral سؤالی دارید، حق دارید کمک و اطلاعات را بهطور رایگان به زبان خود دریافت کنید. برای گفتگو با یک مترجم، با شماره (832) 957-2982 تماس بگیرید.
Deutsch (German)
Falls Sie oder jemand, dem Sie helfen, Fragen zu Oaysis Behavioral haben, haben Sie das Recht, kostenlose Hilfe und Informationen in Ihrer Sprache zu erhalten. Um mit einem Dolmetscher zu sprechen, rufen Sie bitte die Nummer (832) 957-2982 an.
ગુજરાતી (Gujarati)
જો તમને, અથવા તમે જેમને મદદ કરી રહ્યા છો તેમને, Oaysis Behavioral વિશે પ્રશ્નો હોય, તો તમને તમારી ભાષામાં મફત મદદ અને માહિતી મેળવવાનો અધિકાર છે. દુભાષિયા સાથે વાત કરવા માટે (832) 957-2982 પર કૉલ કરો.
Русский (Russian)
Если у вас или лица, которому вы помогаете, имеются вопросы по поводу Oaysis Behavioral, то вы имеете право на бесплатное получение помощи и информации на вашем языке. Для разговора с переводчиком позвоните по телефону (832) 957-2982.
日本語 (Japanese)
ご本人様、またはお客様の身の回りの方でも、Oaysis Behavioralについてご質問がございましたら、ご希望の言語でサポートを受けたり、情報を入手したりすることができます。料金はかかりません。通訳とお話される場合、(832) 957-2982までお電話ください。
ພາສາລາວ (Lao)
ຖ້າທ່ານ ຫຼື ຄົນທີ່ທ່ານກຳລັງຊ່ວຍເຫຼືອ ມີຄຳຖາມກ່ຽວກັບ Oaysis Behavioral, ທ່ານມີສິດທີ່ຈະໄດ້ຮັບການຊ່ວຍເຫຼືອ ແລະ ຂໍ້ມູນຂ່າວສານເປັນພາສາຂອງທ່ານໂດຍບໍ່ເສຍຄ່າ. ເພື່ອລົມກັບນາຍພາສາ, ໃຫ້ໂທຫາ (832) 957-2982.